PRIVACY POLICY

The information provided in this Privacy Policy is for general informational purposes only and does not constitute legal advice. While NexGen Virtual Executive Assistance, strives to ensure the accuracy and completeness of this content, we make no guarantees regarding its applicability to individual circumstances.

By using this website, you acknowledge that you have read, understood, and agreed to the terms outlined in this Privacy Policy. NexGen Virtual Executive Assistance, reserves the right to update or modify this policy at any time without prior notice.
For specific legal guidance, please consult a qualified professional.

At NexGen Virtual Executive Assistance, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

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Information We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, email address, phone number

• Business Details: Company name, role, service preferences

• Technical Data: IP address, browser type, device information

• Usage Data: Pages visited, time spent, interaction patterns

• Transaction Data: Payment details (processed securely via third-party providers)

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How We Use Your Data

We use your information to:

• Respond to inquiries and provide requested services

• Personalise your experience and improve our offerings

• Process bookings, payments, and service agreements

• Send updates, newsletters, or promotional content (with consent)

• Comply with legal obligations and resolve disputes

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Legal Basis for Processing

We process personal data under the following lawful bases:

• Consent: When you opt in to communications or submit forms

• Contractual necessity: To fulfill service agreements

• Legal obligation: For tax, accounting, or regulatory compliance

• Legitimate interest: To improve our services and protect our business

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Data Sharing and Third Parties

We do not sell or rent your data. We may share information with:

• Trusted service providers (e.g., payment processors, scheduling platforms)

• Legal or regulatory authorities when required

• Professional advisors (e.g., accountants, legal counsel)

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All third-party vendors are vetted for data protection compliance.

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International Transfers

If data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or vendor certifications.

 

 

Data Retention

We retain personal data only as long as necessary for the purposes outlined above, or as required by law. You may request deletion at any time.

 

 

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent at any time

• Object to processing or request data portability

• Lodge a complaint with the ICO (Information Commissioner’s Office)

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To exercise your rights, contact us.

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Cookies and Tracking

Our website uses cookies to enhance user experience and analyze traffic. You can manage cookie preferences via your browser settings.

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Security

We implement appropriate technical and organizational measures to protect your data from unauthorised access, alteration, or loss.

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Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

 

 

Your trust is central to our mission. NexGen is committed to safeguarding your privacy with integrity, transparency, and care.

 

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