TERMS & CONDITIONS

Welcome to NexGen Virtual Executive Assistance. By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully.

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1. Use of Website

• This website is intended for informational and commercial use by prospective and current clients of NexGen.

• You agree not to misuse the site, attempt unauthorized access, or engage in any activity that disrupts its functionality or security.

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2. Service Engagement

• All services are subject to written agreement, including scope, timelines, and fees.

• NexGen reserves the right to decline service requests that fall outside our expertise or ethical standards.

• Clients are responsible for providing accurate information and timely feedback to ensure successful delivery.

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3. Payments & Billing

• Services are billed in advance unless otherwise agreed.

• Accepted payment methods include bank transfer, Stripe, and other secure gateways.

• Late payments may incur a fee of 10% of your monthly Partnership Plan and may result in service suspension.

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4. Cancellations & Refunds

• Please refer to our Refund Policy for details on cancellations and refunds.

• NexGen reserves the right to cancel services due to breach of agreement, non-payment, or misuse.

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5. Confidentiality

• NexGen upholds strict confidentiality standards. All client data, communications, and materials are treated with discretion and protected under UK data protection laws.

• Clients agree not to disclose proprietary NexGen materials or processes without written consent.

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6. Intellectual Property
•     All content, branding, templates, and materials created by NexGen remain the intellectual property of NexGen unless explicitly transferred.
•     Unauthorized reproduction or distribution is prohibited.

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7. Limitation of Liability

• NexGen shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website.

• Whilst we strive for excellence, outcomes may vary based on client input and external factors.

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8. Third-Party Links

• Our website may contain links to third-party sites. NexGen is not responsible for the content, accuracy, or privacy practices of these external sites.

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9. Governing Law

• These Terms are governed by the laws of England and Wales. Any disputes shall be resolved under UK jurisdiction.

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10. Changes to Terms

• NexGen may update these Terms from time to time. Continued use of the website or services constitutes acceptance of any changes.

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By using this website or engaging NexGen’s services, you acknowledge and agree to these Terms and Conditions.